Terms & Conditions

Chicken Box Luton is a food business operating in Luton, United Kingdom. This website is owned and operated by Chicken Box Luton.

Contact Details:
Email: info@chickenboxluton.co.uk
Phone: +44 7547 748022
Website: chickenboxluton.co.uk

By using this website, you agree to use it only for lawful purposes. You must not:

• Use the site in any way that violates applicable local, national, or international laws or regulations
• Copy, reproduce, or republish any content from this site without our prior written permission
• Attempt to gain unauthorised access to any part of this website or its servers
• Transmit any unsolicited or unauthorised advertising or spam material
• Use automated tools, bots, or scrapers to extract content from this website
• Interfere with the functionality, security, or performance of the website

We reserve the right to suspend or restrict your access to this website if we believe you have breached these terms.

When placing an order with Chicken Box Luton — whether in-store, by phone, or through a third-party delivery platform — the following applies:

• All orders are subject to availability at the time of ordering
• Prices displayed are inclusive of VAT where applicable and are subject to change without notice
• We reserve the right to refuse or cancel any order at our discretion
• Delivery times are estimates only and may vary depending on demand and location
• Once an order has been prepared, we are unable to accept cancellations or offer refunds unless there is a fault with the order

Our food is prepared in kitchens that handle a wide range of allergens including gluten, nuts, dairy, eggs, and soya. While we take reasonable precautions, we cannot guarantee that our food is free from any particular allergen due to the risk of cross-contamination.

If you have a food allergy, intolerance, or specific dietary requirement, you must inform our staff before placing your order. Chicken Box Luton cannot accept liability for any allergic reactions or adverse health effects resulting from consumption of our food where adequate prior notice was not given.

All content on this website — including but not limited to text, images, logos, graphics, page layouts, and branding — is the intellectual property of Chicken Box Luton unless otherwise stated and is protected under applicable UK copyright and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.

If you submit any content to us — including reviews, feedback, messages, or enquiries — you grant Chicken Box Luton a non-exclusive, royalty-free licence to use, publish, and display that content for business purposes where appropriate.

You are responsible for ensuring that anything you submit:

• Is accurate and not misleading
• Does not infringe the rights of any third party
• Does not contain unlawful, offensive, or defamatory material

We reserve the right to remove any user-submitted content at our discretion.

This website may contain links to third-party websites, delivery platforms (such as Just Eat, Deliveroo, or Uber Eats), and social media pages. These links are provided for your convenience only.

Chicken Box Luton has no control over the content, accuracy, or practices of any third-party site and accepts no responsibility for them. Any orders placed through third-party platforms are subject to that platform's own terms and conditions.

This website is provided on an "as is" and "as available" basis. Chicken Box Luton makes no warranties, express or implied, that:

• The website will be available continuously or without interruption
• All information on the website will be accurate, complete, or current at all times
• The website will be free from errors, viruses, or security vulnerabilities

We reserve the right to suspend, modify, or discontinue any part of the website at any time without notice.

To the fullest extent permitted by applicable law, Chicken Box Luton shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

• Your use of or inability to use this website
• Your reliance on any information published on this website
• Any orders placed through third-party delivery platforms
• Any errors, omissions, or inaccuracies in the website content
• Any interaction with third-party links or external services

You agree to indemnify, defend, and hold harmless Chicken Box Luton and its staff from any claims, damages, losses, costs, or expenses — including reasonable legal fees — arising out of or related to your use of this website or your violation of these Terms and Conditions.

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We reserve the right to update or amend these Terms and Conditions at any time. Any changes will be posted on this page with a revised date. Your continued use of this website after changes are posted constitutes your acceptance of the updated terms.